Credentials Evaluation for ACPRO

The Credentials Evaluation for ACPRO verifies, authenticates and evaluates the qualifications of psychologists educated and/or licensed outside of Canada and the U.S., and generates a credentials evaluation report for the ACPRO Regulatory Organization(s) with which they are applying for licensure.  

Our role is to:

• receive, review and retain all documents that psychologists must provide for licensure/registration in Canada, including:
  • identity documents
  • educational transcripts and academic verification forms
  • supervised training/practica
  • license/registration verification
  • criminal background check
  • language proficiency test results.

• ensure your documents are authentic.
• evaluate your qualifications against Canadian standards.
• ensure your verified documents are sent with your evaluation report to the ACPRO Regulatory Organization(s) with which you plan to apply for licensure.

For questions about the ACPRO application for licensure and psychologist standards in Canada, visit the ACPRO website.

A globally-recognized provider of credential evaluations for health and other professionals for more than 40 years, ICD was acquired by CGFNS International, Inc. in 2000. As a subsidiary of CGFNS, ICD’s mission is to provide complete, consistent and accurate educational evaluations of our client’s educational credentials, in terms of their comparability, without regard to sex, religion, country of birth or country of education.

The Credentials Evaluation for ACPRO is required for all psychologists educated outside Canada and the U.S. before applying for a license to practice in the following jurisdictions:

• Newfoundland and Labrador
• Nova Scotia
• Prince Edward Island
• New Brunswick
• Ontario
• Manitoba
• Saskatchewan

Foreign-educated psychologists seeking licensure in Alberta, Quebec, Northwest Territories, Yukon and/or Nunavut are not required to complete the Credentials Evaluation for ACPRO and instead, should contact the Regulatory Organizations in those jurisdictions directly.

Psychologists educated in Canada and the U.S. also should not apply to the Credentials Evaluation for ACPRO and may apply directly to the Regulatory Organization(s) for licensure.

No. For more information about applying for registration in Canada on the ACPRO website.

Psychologists educated in Canada or the U.S., or foreign-educated psychologists seeking a license in Alberta, Quebec, British Columbia, and/or the Northwest Territories are not required to complete the Credentials Evaluation for ACPRO before applying for licensure.

No. ICD verifies, authenticates and evaluates your required documents and issues a report to the ACPRO Regulatory Organization(s) you are applying to for licensure as a psychologist.

You will then apply separately to the ACPRO Regulatory Organization(s). Your Credentials Evaluation for ACPRO report will be used by the Regulatory Organization along with the rest of your licensure application, and that Regulatory Organization will determine whether to issue you a license to practice psychology.

To complete an application for ICD’s Credentials Evaluation for ACPRO, you must:

1. Create an account on the ICD Applicant Portal here.
2. Complete your Personal Profile in the Applicant Portal.
3. Purchase and Apply to the Credentials Evaluation for ACPRO.
   • Follow the instructions regarding which documentation must be submitted to ICD for verification and evaluation.
   • Once all your required documents are received and your evaluation is completed, you will receive online access to an applicant copy of your Credentials Evaluation for ACPRO report, which will also be sent to the ACPRO Regulatory Organization(s) with which you are applying for licensure as a psychologist.

The fee for the ICD’s Credentials Evaluation for ACPRO is $500 USD.

This fee is separate from individual ACPRO Regulatory Organizations’ licensure application fees.

The time it takes to complete your Credentials Evaluation for ACPRO report depends largely on how quickly you and your academic/professional institutions are able to submit all the required documentation. Once all required documents have been received and reviewed, the length of time it takes to generate your report is influenced by the complexity of your file and your country of education.

Once you purchase an order for the Credentials Evaluation for ACPRO, you have 12 months to ensure all your documents are sent to ICD or the order will expire. You can re-activate an Initial Order within 12 months of the expiry date by purchasing a Re-activation order. This may be done once per Initial Order.

You will need to supply ICD with official personal identity documents as well as documents concerning your education, supervised training/practica, license/registration, criminal background check and in some cases, English/French language proficiency exam results. Some of these documents must be submitted by the corresponding academic or professional institution and not by you directly. Specific document requirements can be found here.

No. All documents submitted to ICD for your credentials evaluation will be included with the credentials evaluation report that is automatically sent to the Regulatory Organization(s). You will receive an applicant copy but do not need to forward it to the ACPRO Regulatory Organization(s).

Yes. All documents we receive must be in English , or be accompanied by an English translation. If your schools or primary sources cannot do this, you may ask ICD to have your documents translated for a fee of $85 USD per page. We do not accept documents that have been translated by the applicant.

ICD has partnered with TruDiligence, a leading provider of applicant background screening services, to conduct International Criminal Background Checks for applicants to the Credentials Evaluation for ACPRO. 

Once you have applied and paid for your Credentials Evaluation for ACPRO order, you will have access to a portal for ICD applicants seeking a Criminal Background Check from TruDiligence. 

You will then apply for the Criminal Background Check and pay the separate fee for this service. Once your background check is completed, it will be supplied to ICD electronically. Your Criminal Background Check will be included with the rest of your completed Credentials Evaluation for ACPRO report and provided to the ACPRO regulatory membership organizations.

You are not required to submit language proficiency test results as part of your Credentials Evaluation for ACPRO application. However, if you have taken a language proficiency exam as prior to applying for the Credentials Evaluation for ACPRO and you report this exam to ICD, we will include your results, once received, with your Credentials Evaluation report. 

• ICD will not make any judgment regarding the sufficiency of language test results received. 
• If you do not submit language test results as part of your Credentials Evaluation for ACPRO application, you will be required to fulfill this requirement with the Regulatory Organization with which you apply for licensure. 

To check the status of your order:

• Sign into the ICD Applicant Portal.
• Navigate to the Application Status Tracker option of the top menu bar.
• Locate your order and take note whether your status indicates {Waiting for Documents}.
• Select the View Order Requirements link associated with your order.
• View the outstanding requirements for your order, and where there is a link to a document request form, download the required form and send to the appropriate academic or professional primary source institution.

No. Fees paid to ICD are non-refundable.

Yes. If you disagree with your report, you may submit a written appeal request to ICD. A written notice of appeal must be submitted within 60 days of service deliverable to ICD for review by the appropriate ICD staff. Applicants are notified as to whether appeal request is granted or denied. Granted appeal requests are reviewed by the ICD Appeals Committee in accordance with the ICD Appeals Procedure.

A new service fee of $500 will be charged to applicants who have submitted an Appeal Request that has been granted a review by the ICD Appeals Committee. Eligible applicants will receive information and notification regarding the Appeals Procedure and will be instructed to submit their payment online. Appeal requests supported by the Appeals Committee are eligible for a refund of the service fee charged. Applicants should not remit payment until they have received the Official Appeals Procedure that explains the process in detail.

To contact support, please log in to your account in the portal and use the ‘support’ function to get access to assistance. Or you can call us at +1 (215) 305-8160.